
We strive to provide a welcoming, comfortable, and memorable experience for all our guests. To ensure this, we kindly ask for your cooperation with the following policies:
Reservations
-
A credit card is required to secure your reservation. Your card will not be charged until check-in, when it is processed in person. Please note that manually entered credit card transactions will incur a 3% service fee.
-
Rates are based on single or double occupancy.
-
State and local taxes are not included in the listed rates. Applicable taxes include:
-
3% Village Bed Tax
-
5% County Bed Tax
-
7% State Sales Tax (when applicable)
-
All rates are subject to change.
-
No minimum stay is required.
Check-in:
-
Check-in time must be arranged prior to arrival.
-
Late arrivals more than 30 minutes past the confirmed check-in time will be assessed a $25 late fee.
Check out:
-
Check-out time is 11:00 am
Cancellations:
For Individual Night Reservations:
-
Cancellations made at least 7 days before your arrival date will not be charged.
For Multiple Night or Multiple Room Reservations:
-
Cancellations made at least 14 days before your arrival date will not be charged.
Late Cancellations:
-
Cancellations outside these timeframes will be charged for the full stay, including any enhancements or wine tours booked.
-
Gift certificates for reservations canceled less than 7 days before arrival will be considered redeemed.
-
Early departures are treated as cancellations; no refunds will be given.
-
No-shows will be charged the full reservation cost, including all applicable fees.
Deposits:
-
A non-refundable deposit of $100 per night is required for whole-house reservations.
General Policies:
-
Our B&B is a smoke-free environment. Smoking is permitted outdoors, and we ask that you properly dispose of cigarette butts.
-
Pets are not permitted.
-
Children under 13 are not permitted. However, we may consider exceptions if the same party reserves all rooms.
-
Guests are responsible for any damages beyond normal wear and tear. Additional charges may apply to cover the cost of repairs or replacements.
-
Violations of our policies may result in additional fees.
Winter Weather Cancellation Policy:
In the event of severe winter weather, you may cancel your reservation on the day of check-in without penalty if a National Weather Service Warning is issued for:
-
Madison, OH
-
Your town of residence
-
Your direct travel route to our B&B
Cancellations under these circumstances must be rebooked within 30 days of the original stay.
A National Weather Service Warning indicates severe weather that is occurring, imminent, or detected on radar, such as winter storms or heavy snow.